Wow ? what can I say. I guess when these guys switched ? someone at Google must have been very un happy?http://googleenterprise.blogspot.com/2009/06/serena-software-on-switching-from.html
I think there are some key points to glean?
?We support employees and customers in all time zones, so we need to have confidence that we?re all working with the same information.? Confidence is the oprative word there?
There is that confidence word again??But we quickly learned that more than half of our employees?especially the sales, marketing, and legal teams?were very unhappy with our decision because they lacked confidence in this vendor?s products.?
Wow.
Microsoft Case Study: Microsoft Online Services - Serena Software
Carla Gugino Ana Hickmann Mischa Barton Jamie Lynn Sigler Stacy Keibler
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